What is RackCrate?

RackCrate is a joint venture of dedicated, colocation and hardware providers, and is now a division of 496TB Technology Group Inc. We began as two man team of passionate developers working in the gaming industry and quickly realized that there was a large market for hosting services in the IT industry, therefore as result slowly began adding a variety of services including dedicated servers, colocation hosting, and refurbished servers.

We’ve been fortunate to have a committed team that has worked together to evolve a dream into an reality. The most effective hosting solutions are built on a strength and balance of technologies, expertise, and customer commitment. From our humble beginnings in the gaming industry, we’ve been committed to delivering the very best to serve the needs of our customers. From CEO to support technician, our team is made up of experts in network performance who are dedicated to delivering what you need, when you need it.

We offer you support every step of the way. Beginning with the first conversation, we work with you to understand your business systems, infrastructure requirements and budget, then design a colocation solution that fits your needs today, and in the future. Once your custom solution is designed, our on-site network experts work, person-to-person, with your team to ensure a smooth transition—from migration planning to remote management set-up.

What our customers say...

RackCrate provides our company with exceptional service with every server we buy. Customer service is very helpful and friendly, and our servers have had no downtime since we purchased them. I trust all of my servers with RackCrate.

Matthew B. - Game Host

RackCrate is an amazing provider and their services are great value for money. The staff are knowledgeable and it's never hard to get a hold of them at any time. I highly recommend anyone to try RackCrate to get a feel of their service!

Mark J. - Freelancer

Our Team is Your Team

We’re here to make your life easier, and to do that we are at your disposal. If you want us to do it for you, just ask. Our team can provide advice, and directions in all aspects of technology.

Satisfaction Monitoring

We take customer service seriously, which is why our team leaders and support managers monitor each engineer's responses and grade them. This is how compensation is determined internally.

Adaptive Best Effort

We don’t like to say, “No.” We always put our best effort forward and try to solve the issue at hand. If we are unfamiliar with the technology, we’ll do some research. We really are here to help when you need us most.

Choosing RackCrate

When you choose RackCrate as your data center solutions provider, you don’t just get a state-of-the-art, catastrophe-free data center, you gain access to our greatest asset: our people. RackCrate employees are highly skilled professionals who maintain leading-edge knowledge of our hardware, network operations and security measures. The RackCrate team is always here waiting to help when you need us most. From our sales experts to our support team, we have one goal in mind: your success.

Why RackCrate

Executive Team Section - Coming Soon